Social media has a lot to offer, but not all channels are for all companies, and one channel doesn’t do it all. So how do you know which one is the best fit for your company? Let’s explain some of the main social media channels and how they can help your company. Facebook Facebook is a[…]
Whether your new in business or not, the fastest way to grow your business it to keep in touch with your customers. Instead of spending time and money to acquire new customers, focus your time on your existing customers and create remarkable experience for them. Staying in touch can be easy and rewarding. Here is[…]
Measuring return on your investment can be complicated, but it doesn’t have to be. Do you want to increase customer loyalty, customer service, or generate revenue? Decide the goal for your investment on social media. After you’ve done this, develop reasonable targets for each channel to achieve your goal. Once your targets are established, determine[…]
Day in and day out you’re probably surrounded by presentations, either by a sales person, someone in the office, or even on TV. The problem with a lot of these presentations is that they fail to keep your attention. They’re either boring, irrelevant, or present way too much information. So what is the secret to[…]
Are you interested in getting started with social media but don’t know how? As more and more companies join the social media world, it’s important that you don’t miss the opportunity to communicate with your customers or potential customers on these channels. No matter how big or small, your social media presence will make an[…]
Do you go online to research a product before you buy it? Most people do their research online before they make the decision to do business with a company. Your website has become more important than ever. Your customers look at it before they even meet you. It’s the public face of your brand and it should WOW your customers.[…]
How to WOW Your Customers The basic customer service experience is no longer enough. Consumer expectations are on the rise and people are expecting that WOW. To really create a splash and get people talking about the great services that you offer, you have to create that WOW. Imagine a company that you absolutely love[…]